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Great experience from start to finish. Excellent customer service and communication before the visit. John was extremely professional and gave clear explanations of the issues. He was thorough in his work and we felt right away that we were in good hands. He is very friendly and extremely knowledgeable about plumbing issues. 100% recommend.

Thank you so much for coming out to replace my leaking water heater, I can’t imagine if the all the water leaked out and flooded my whole basement, you are my true heroes and life-saver!

Plumbers from Onyx were at my house within an hour of my choosing to purchase a new water heater and water softener. They are punctual, polite and very helpful. Besides installing it, removing my old ones and leaving my space spotless, they took the time to advise me of how to care for my new appliances and shared the future services I can get through Onyx. Thanks for all your help. My new water softener and water heater are now working great!

John arrived on time, dressed professionally, and greeted me with a smile. He is highly experienced, also very friendly, and we found commonality right away. His observations of our situation were exactly what we needed; and, the quote for the job was fair and comprehensive. I recommend John because of his ability to provide knowledgeable service, as he represents Onyx Home Services with integrity.